Privacy Policy

Last updated: 2025

1. Introduction

Vet Carecall (\"we\", \"our\", \"us\") values your privacy. This policy explains how we collect, use, and protect your personal information on our website, mobile services, and IoT-based solutions.

2. Information We Collect

• Personal details: Name, Mobile Number, Address
• Animal-related info: Type, Breed, Age, Health info
• Order and payment information
• IoT device data: sensor readings, live monitoring activity
• Location details for service delivery
• Device info: IP address, browser type, app usage

3. How We Use Your Information

• To process orders and provide veterinary services
• To track IoT device activity and provide reports
• To improve our platform and customer experience
• To send order updates, alerts, and reminders
• To ensure cattle health monitoring through sensors

4. Sharing Your Information

We do not sell your data. We may share information with:

• Veterinarians for service delivery
• IoT technicians for device setup/maintenance
• Delivery partners for order shipment
• Government authorities if legally required

5. Data Security

We use secure servers, encryption, and safety measures to prevent unauthorized access, loss, or misuse of your information.

6. Cookies

We use cookies to improve user experience, track website performance, and provide personalized content.

7. Your Rights

• Access your personal data
• Request modifications or corrections
• Request deletion of data
• Withdraw consent for notifications

8. Children's Privacy

We do not knowingly collect data from children under 13 years old.

9. Changes to This Policy

We may update our Privacy Policy from time to time. Continued use of our services means you accept the revised policy.

10. Contact Us

If you have any questions, contact us at:

Email: support@vetcarecall.com

Phone: +91 77560 19189